Cold, Flu & COVID-19 

3/24/20 Update: As Denton County has updated the community on emergency precautions, please know that Mental Health is considered essential services and our office remains open to provide evaluations and therapy services. Please call the office regarding your appointments to cancel or reschedule. Teletherapy (phone and/or video) is available if you do not wish to come to the office, however, it is not applicable in all cases. You must contact the office to discuss this arrangement.  You must also contact your insurance carrier as to whether it is a covered benefit by your health plan.

Therapy is a very important process and one which we do not want interrupted by illness.  Due to the concerns raised by Coronavirus, we have implemented Teletherapy as an alternative in the event an illness prevents patient or parent from coming to the office.  Not all appointments can addressed with this mode of therapy (i.e. new patient visit, testing, etc.).  In office person-to-person therapy is always the BEST option, but we want to be realistic and precautionary during the next few months.

If you are interested in teletherapy, please contact your insurance company to inquire if it is a covered benefit by your plan. If allowed, ask if preauthorization will be required of the provider in order to participate in this mode. You will also need the proper equipment to participate (internet, video and audio capability and privacy).    Please inform my office in advance so that I can prepare accordingly.  If it is not a covered benefit, the self pay rate will apply to that appointment and it will be scheduled as a teletherapy visit.  If you are completely unable to participate in person or via teletherapy, please call to cancel and reschedule with as much notice as possible.  

We are doing our part by disinfecting and provide hand sanitizer and tissue.   We will no longer print paper receipts or superbills but can email them to you.  For all in office visits, we ask your continued vigilance with good hygiene habits to ensure safety for all. Guidelines from the CDC are listed below:

Prevent Illness

There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.